Privacy Policy

Clutter Busters Junk Removal ("we," "us," "our," or "the Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website, quote forms, phone calls, text messages, and in-person interactions.

By using our website or services, you consent to the practices described in this Privacy Policy. Our Terms and Conditions are available here.

We collect several types of information:

Information you provide directly: When you request a quote, contact us, or schedule service, you may provide your name, phone number, email address, service address, the type of service you need, and any details about the items to be removed.

Information collected automatically: When you visit our website, we may automatically collect your IP address, browser type, device type, operating system, pages viewed, referring URLs, and the date and time of your visit using cookies and similar technologies.

Information from SMS communications: If you text us or consent to receive text messages, we may retain the content of those messages and your mobile number for customer service and record-keeping purposes.

We use the information we collect to:

• Respond to quote requests and provide customer service.
• Schedule, confirm, and perform junk removal services.
• Send you service reminders, scheduling updates, and follow-up communications by phone, SMS, or email.
• Process payments and maintain billing records.
• Send promotional offers and marketing communications (where you have consented).
• Improve our website, services, and customer experience through analytics.
• Comply with legal obligations and protect our legal rights.

If you provide your mobile number to us, you consent to receive recurring and non-recurring automated text messages sent using an automatic telephone dialing system on behalf of Clutter Busters Junk Removal at the number you provide. Message frequency varies. Standard message and data rates may apply.

To opt out of SMS communications at any time, reply "STOP" to any message. We will confirm your opt-out with a single final message. For help, reply "HELP" to any message or contact us at (727) 358-2444 or Clutterbustersjunkremoval@gmail.com.

You understand that you are not required to provide consent as a condition of purchasing any property, goods, or services. Carriers are not liable for delayed or undelivered messages. Our SMS programs are intended for users located in the United States.

We do not sell, rent, or share your mobile information to any third parties for marketing purposes without your explicit opt-in consent.

Our website uses cookies and similar technologies to enhance your experience and analyze website traffic. Cookies are small data files stored on your device. You can configure your browser to refuse cookies or alert you when cookies are being sent; however, some parts of our website may not function properly without them.

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business, such as payment processors, scheduling tools, and customer-relationship platforms, under contracts that require them to protect your information.
• Partners and subcontractors involved in completing your service (for example, disposal facilities or hauling partners).
• Legal authorities when required by law, court order, or to protect our rights, safety, or property.
• Business transferees in connection with a merger, acquisition, or sale of all or part of our business.

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will delete it or anonymize it.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of the sale or sharing of your personal information.
• Withdraw consent to marketing communications at any time.

To exercise any of these rights, contact us using the information in the "Contact Us" section below. We will respond within a reasonable timeframe and in accordance with applicable law.

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Some browsers offer a "Do Not Track" feature. Because there is no common standard for how this signal should be interpreted, our website does not currently respond to "Do Not Track" signals. We do, however, honor opt-out requests as described in this Privacy Policy.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically. Your continued use of our website or services after any change constitutes your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Clutter Busters Junk Removal
• Address: 632 73rd Ave N, Saint Petersburg, FL 33702
• Phone: (727) 358-2444
• Email: Clutterbustersjunkremoval@gmail.com
• Service area: Pinellas, Pasco, Hernando, and Hillsborough counties
• Hours: 24/7

Please also review our Terms & Conditions.